<403> Forbidden error on remote

[Andrew-TGM]

I just installed the remote on 5 machines.on 2 I am getting an error when I start up the console..

 

 

 

One server is Win 2003 Standard and

 

One is Win 2003 64bit Standard Server

 

 

 

I just purchased 7 remotes and a master. They show up in the about area.

 

 

 

So far 5 of my remotes work awsome.

 

Thanks

 

 

 

Andrew-TGM

 

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error message on remote console

 

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TCAdmin.Com - The GameHosting Control Panel

 

Monitor Version: 1.0.2024.23393

 

Operating System: Win32NT version 5.2.3790.0

 

 

 

128 bit Encryption is enabled.

 

Adding local server IPs to IP Filtering Rules..

 

Adding Master Server and Web Server IPs to IP Filtering Rules..

 

8/3/2005 8:17:57 PM : Remote.InstanceCreator.GetPluginFromServer: The remote ser

 

ver returned an error: (403) Forbidden.

 

 

 

 

 

Could not connect to the master monitor...retrying in 10 seconds

 

 

[Andrew-TGM]

It also fails when I try to do an update from the web app.

 

 

 

Error Updating Remote Server: TGM-US-200: Server encountered an internal error. For more information, turn on customErrors in the server's .config file.

 

 

 

Thanks

 

Andrew-TGM

[LFA]

First:

 

try restarting the master monitor.

 

 

 

if that doesn't work:

 

 

 

- Log in to the control panel and go to:

 

System Settings > Servers. Click on "Configure IPs" for the server giving you problems and add the server's primary IP.

 

- restart the master monitor.

 

- start the remote monitor

 

 

 

If you still have problems create a support ticket at support.tcadmin.com and include access to your control panel and master and remote servers so we can have a look.

[ECF]

What he said

[Andrew-TGM]

First things first......

 

 

 

Thank you Thank you thank you...

 

 

 

It stemmed from having dual Nics.

 

And the local network 1 was not the default network card.

 

 

 

On 3 of the machines it was on the other 2 it wasn't.

 

after changing the IP and adding the IP under Configure IPs ...

 

It worked and updated fine..

 

 

 

again Thank You Thank You Thank You

 

and thanks for the quick response..

 

 

 

Andrew-TGM