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<403> Forbidden error on remote


Andrew-TGM

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I just installed the remote on 5 machines.on 2 I am getting an error when I start up the console..

 

 

 

One server is Win 2003 Standard and

 

One is Win 2003 64bit Standard Server

 

 

 

I just purchased 7 remotes and a master. They show up in the about area.

 

 

 

So far 5 of my remotes work awsome.

 

Thanks

 

 

 

Andrew-TGM

 

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error message on remote console

 

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TCAdmin.Com - The GameHosting Control Panel

 

Monitor Version: 1.0.2024.23393

 

Operating System: Win32NT version 5.2.3790.0

 

 

 

128 bit Encryption is enabled.

 

Adding local server IPs to IP Filtering Rules..

 

Adding Master Server and Web Server IPs to IP Filtering Rules..

 

8/3/2005 8:17:57 PM : Remote.InstanceCreator.GetPluginFromServer: The remote ser

 

ver returned an error: (403) Forbidden.

 

 

 

 

 

Could not connect to the master monitor...retrying in 10 seconds

 

 

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It also fails when I try to do an update from the web app.

 

 

 

Error Updating Remote Server: TGM-US-200: Server encountered an internal error. For more information, turn on customErrors in the server's .config file.

 

 

 

Thanks

 

Andrew-TGM

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First:

 

try restarting the master monitor.

 

 

 

if that doesn't work:

 

 

 

- Log in to the control panel and go to:

 

System Settings > Servers. Click on "Configure IPs" for the server giving you problems and add the server's primary IP.

 

- restart the master monitor.

 

- start the remote monitor

 

 

 

If you still have problems create a support ticket at support.tcadmin.com and include access to your control panel and master and remote servers so we can have a look.

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First things first......

 

 

 

Thank you Thank you thank you...

 

 

 

It stemmed from having dual Nics.

 

And the local network 1 was not the default network card.

 

 

 

On 3 of the machines it was on the other 2 it wasn't.

 

after changing the IP and adding the IP under Configure IPs ...

 

It worked and updated fine..

 

 

 

again Thank You Thank You Thank You

 

and thanks for the quick response.. :lol: :lol: :lol:

 

 

 

Andrew-TGM

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