key?

[randomvariable]

I ordered TCAdmin Master Server license and never received a key, can someone tell me where the key is supposed to be located. I checked my email but there was no key in any of the emails I received from TCAdmin. Thank you in advance.

[JasonF]

You should have received a welcome email with your customer portal login. After logging in you should open a support ticket.

[randomvariable]

The only emails I received were regarding the Paypal receipt and the billing successful from balanceservers. I tried calling the toll free number and left a message but have heard nothing back as of yet. I also opened a support ticket. I guess I will have to wait....

[swish]

login to http://www.tcadmin.com/billing your key should be in the package.

[randomvariable]

The problem is I never received any login info either. I tried using the 'forgot password' link to try to initiate a response with my login info, but no emails are ever sent or rather received. I double checked that my email account is in fact working fine, so it is not on my end.

[HIS-MOTHER]

Open a ticket with them. I beleive ECF stated before that you can open a ticket without a account.

[randomvariable]

I was able to get my login info through the lost password link using Internet Explorer. I was using Firefox before. But as you mentioned before I did find a number in the "My Packages" section but the label next to it is not clear, anyway I am going to start the process of installing and will use this thread to ask questions regarding any other problems I may come across if I do not already find the answer in other threads. Thank you everyone!