Jump to content

Ticket = no email


Kian

Recommended Posts

Hi.

 

TCA send no email when a ticket is opened but email configuration is ok.

 

Email Server Settings > Test Settings

This test has been sent from TCAdmin using your saved email settings. If you are reading this TCAdmin is configured correctly.

But when i submit a ticket nothing happens. :confused:

Link to comment
Share on other sites

Check the mail log to see if it says it sent an email. If it did then check the mail server smtp log to see if any errors are showing up there.

 

I've had a lot of problems with email, in particular to yahoo/hotmail. You have to setup your mail server with proper spf records for one thing. Then you have to put up with stuff like yahoo claiming that you are spamming due to user complaints and shutting off your ability to email their users.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

  • Who's Online   0 Members, 0 Anonymous, 3 Guests (See full list)

    • There are no registered users currently online
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Terms of Use