Derek Posted August 22, 2008 Share Posted August 22, 2008 You guys are currently hosting our database but at around 5 AM I was getting this error: The database has been updated but there was an error updating the service: Service not found. If you can please take a look at the database would be great. thanks Link to comment Share on other sites More sharing options...
LFA Posted August 22, 2008 Share Posted August 22, 2008 Softlayer was having network problems lat night. This was affecting the database connections. Link to comment Share on other sites More sharing options...
JasonF Posted August 22, 2008 Share Posted August 22, 2008 They had servers reboot also, including mine. Still not sure what happened last night over there. Link to comment Share on other sites More sharing options...
JasonF Posted August 22, 2008 Share Posted August 22, 2008 Found out what is was Date: August 21, 2008 Duration: 19:06 – 19:30 CDT Services Affected: Power Device: Dallas SR04 At approximately 7:06 PM CDT, SoftLayer Engineers were alerted to a power interruption affecting a small section of the SR04 datacenter in Dallas. Electricians determined the problem was the result of an unanticipated error during a routine UPS maintenance procedure to replace a faulty circuit board. The replacement procedure was completed and power was restored immediately. The Emergency Response Team is onsite and will remain onsite throughout the evening. Engineers do not anticipate any further issues. We sincerely apologize for any inconvenience this may have caused you, and thank you for your patience in this matter. Link to comment Share on other sites More sharing options...
Derek Posted August 24, 2008 Author Share Posted August 24, 2008 We are having this problem again. Another problem? Link to comment Share on other sites More sharing options...
ECF Posted August 24, 2008 Share Posted August 24, 2008 I will forward this to Luis as he handles the web boxes. Link to comment Share on other sites More sharing options...
LFA Posted August 25, 2008 Share Posted August 25, 2008 There are no problems that I know of. If you are having problems create a support ticket with your control panel login and I will take a look. Link to comment Share on other sites More sharing options...
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