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Dennis

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Everything posted by Dennis

  1. Can you run the service manually? https://docs.tcadmin.com/using-tcadmin/manage-game-voice-services/troubleshooting-game-voice-services/#running-the-service-manually
  2. Yes, you need the 64-bit DLLs. That's also what the post says
  3. Make sure your services has a query port assigned and that -queryport <QueryPory> is added to the command line.
  4. Can you start the service manually? https://docs.tcadmin.com/using-tcadmin/manage-game-voice-services/troubleshooting-game-voice-services/#running-the-service-manually
  5. It'll also introduce support for ARK: SA. The EOS protocol is not the same for all games. Palworld and ARK: SA uses the EOS matchmaking protocol but they respond different to queries. Edit: Not to mention that each game requires it's own "Deployment ID" which is not publically available (at least officially).
  6. Query protocol for Palworld will be introduced in the next version of TCAdmin. Release is expected later today if everything goes well.
  7. I found a way to get query working. It's hosted on my own domain for now. I'll see what I can do.
  8. Regarding query: I managed to get it working. I have no idea how. I'll need to investigate this some more.
  9. I have no idea how query works. I've tried using opengsq but I'm always told the IP and port does not exist. There must be some way to do it. BattleMetrics found a way.
  10. The issue with the API is that there's no way for us to know if the mod goes in /Pal/Content/Paks, /Pal/Binaries/Win64/Mods or another folder. It's basically guesswork. I have a feeling that .pak files generally need to go to the first folder while all the other mods are basically a UE4SS mod that needs to go to the Mods folder. There's also no way for us to know whether a mod is only client-side. Regarding mods not being installed: I've already let Luis know about this. I have no idea where they end up. If you have any ideas, please let us know.
  11. Seems like file permission issues. Can you start the service manually outside of TCAdmin? https://docs.tcadmin.com/using-tcadmin/manage-game-voice-services/troubleshooting-game-voice-services/#running-the-service-manually Also try repairing the game service from the "More" interface.
  12. On Linux, the game server files are located in /home/<username>/<service_id>/ by default.
  13. What's New in Version 1.0.2 [Added] Metamod Source [Added] CounterStrikeSharp [Fix] Download and start SteamCMD as the user on Linux
  14. It's most likely an issue with the mod. Not all mods work with the latest version of ARK. Try starting the service manually to see if that works: https://docs.tcadmin.com/using-tcadmin/manage-game-voice-services/troubleshooting-game-voice-services
  15. AFAIK, you can purchase updates and support whenever you want. Let's say you order a purchased license that's valid from 01-01-2023 until 31-12-2023. You choose not to purchase additional updates and support, thus you will be stuck on the current version of TCAdmin with no support. Should you later decide to want to update TCAdmin or need support with something, you just need to renew your subscription.
  16. If you want to check for updates every 15 minutes the entire day, you need to set "Alle wiederholen" to 15 minutes and "Für" to 24 hours. It means it will run the task every 15 minutes for 24 hours. If you only want to check for updates between 06:00 and 18:00, you set the start time to "23.11.2023 06:00", "Alle wiederholen" to 15 minutes and "Für" to 12 hours. It means the task will run every 15 minutes for 12 hours (from 06:00 to 18:00). I hope that makes sense.
  17. Set it to update every 15 minutes for 24 hours. Right now, you've set it to run every 15 minutes for 1 minute during the entire day - that's only one time.
  18. Configure a "Steam Update" task and tick "Update only if new version is available" under the Advanced Options tab. That way, your server is only updated if there's an update available.
  19. Dennis

    Cloud linux

    I don't see any immediate issues running TCAdmin on CloudLinux - but cPanel does not support running TCAdmin on the same server. You might not run into issues - but there's a chance you will.
  20. @godzyla2002 You can just disable the "Validate" feature in the Steam settings for the config.
  21. Try to update manually: https://docs.tcadmin.com/getting-started/updating/#manual-update Make sure you use the correct version number.
  22. Try deleting the savefile and restart the server. If that doesn't work, try reinstalling the mod.
  23. "Detected Process Crash" means that the service crashed. Have you tried starting the service outside of TCAdmin?
  24. Try to disable query monitoring in the service settings and see if the game service eventually comes online. It shouldn't take any more than 20 minutes. If it does, TCAdmin is stopping the server because the service does not respond to queries within the time interval that is configured in the query settings for the game. You can either increase the values or disable query monitoring to fix the issue.
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